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Feedback - Please leave feedback on our Store
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Free Delivery to the UK on all of our product ranges
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| Shipping & Returns |
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Shipping and Returns:
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The price shown on our online store is the price you pay, and that includes
delivery to UK addresses. There are no hidden extra charges at the checkout for delivery, unless you wish to select Express Next Day Delivery. |
We will choose the quickest and most secure method of
delivery. Note that some larger parcels will require a signature so please make
sure that there is someone available at your address to sign for the parcel
during the normal working day. Credit Card companies will not normally
authorise delivery to any address other than that registered to the
cardholder. We may be able to arrange delivery to another address, your
place of work for example, but only if we are sure that the cardholder has
authorised this. If orders are placed after 3:30 p.m, they will be despatched the following working day.
Returns Policy:
If you are not completely satisfied with any item that you buy from us
simply return it for a full refund. The goods must be unused, in original
condition and complete with all original packing and must be returned within
14 days of delivery. Items obtained as a special order for you cannot be
returned.
Send Returns to the following address:
Alan Rhone Ltd
6 Coed Aben Road
Wrexham Industrial Estate
Wrexham LL13 9UH
Please include a copy of your invoice and a brief description of the problem you have with the item.
Shipping to European counties are as followed:
Zone |
Standard Shipping Cost |
Weight Over 5lbs |
Weight Over 10lbs |
Weight Over 20lbs |
| UK |
Free |
Free |
Free |
Free |
Europe |
£5.50 |
£7.50 |
£15.00 |
£30.00 |
Countires included in "Europe" are: Rep. Ireland, France, Finland, Germany, Portugal Greece, Italy, Norway, Spain, Netherlands, Denmark, Austria, Bulgaria, Hungary, Latvia, Luxemborg, Malta, Monaco, Poland, Romania.
You can call us on 01978 66 00 01 or send an email.
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